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Privacy Statement

Privacy policy Total Rent Support B.V.

https://www.occasion-shop.com


About our privacy policy

Total Rent Support B.V. gives a lot to your privacy. We therefore only process data that we need
for (improving) our services and carefully handle the information we have about you and your use
of our services. We never provide your details for commercial purposes
To third parties.

This privacy policy applies to the use of the website and the services provided by Total
Rent Support B.V .. The starting date for the validity of these conditions is 07/05/2018, with the publication of
a new version voids the validity of all previous versions. This privacy policy describes which data about
you are collected by us, what these data are used for and with whom and under what conditions
this information can possibly be shared with third parties. We also explain to you how we do your
store data and how we protect your data against misuse and what rights you have in relation to
the personal data you provide us with.

If you have any questions about our privacy policy, please contact our privacy contact person, you
find the contact details at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we save it, which
security techniques we use and for whom the data are transparent.

Webshop software

Our webshop is developed with software from Luondo. Personal data that you provide for our benefit
services made available to us are shared with this party. Luondo has access to your data
to provide us (technical) support, they will never use your data for any other purpose. Luondo is
on the basis of the agreement that we have concluded with them, we are obliged to take appropriate security measures
take. These security measures consist of the application of SSL encryption, a firewall and a strong one
password policy. Data is stored on ISO27001 certified servers in the EU. Luondo uses
cookies to gather technical information regarding your use of the software, there will be no
personal data collected and / or stored. Luondo reserves the right to collect collected data
to share their own concern to further improve the service.

Web hosting

We take web hosting and e-mail services from Webchamp B.V .. Webchamp processed
personal data on our behalf and does not use your data for your own purposes. However, this party can
collect metadata about the use of the services. These are not personal data. Webchamp has
appropriate technical and organizational measures taken to prevent loss and unauthorized use of your
to prevent personal data. Webchamp is obliged to maintain secrecy on the grounds of the confidentiality agreement.

E-mail and mailing lists

We send our e-mail newsletters with MailChimp. MailChimp will never own your name and e-mail address
use purposes. At the bottom of every e-mail sent automatically via our website you will see the
'Unsubscribe' link. You will no longer receive our newsletter. Your personal data will be provided by MailChimp
stored securely. MailChimp uses cookies and other internet technologies that make it clear or
e-mails are opened and read. MailChimp reserves the right to use your data for it
to further improve the services and to share information with third parties in this context.

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our mailbox and we treat all our e-mail traffic confidentially.


Payment processors

Mollie

To handle a (part of) the payments in our webshop, we use the platform of
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account
credit card number. Mollie has taken appropriate technical and organizational measures to your
to protect personal data. Mollie reserves the right to use your data to
to further improve services and to share (anonymised) data with third parties. All
the above mentioned safeguards with regard to the protection of your personal data are also of
apply to the parts of Mollie's service for which they engage third parties. Mollie saves your
data is not allowed for longer than allowed by the legal deadlines.

Paypal
We use it for handling a (part of) the payments in our webshop
platform of Paypal. Paypal processes your name, address and residence details and your
payment details such as your bank account or credit card number. Paypal has appropriate technical and
organizational measures taken to protect your personal data. Paypal reserves it
right to use your data to further improve the services and in this context
to share (anonymised) data with third parties. Paypal shares in the case of an application for one
deferred payment (credit facility) personal data and information related to your financial position
with credit rating agencies. All the above mentioned safeguards with regard to the protection of your
personal data also apply to the parts of Paypal's service for which
they engage third parties. Paypal does not store your data longer than on the basis of the legal terms
is permitted.



Reviews

We only collect reviews posted in our webshop which are not shared with third parties. We do not use external platforms i.v. reviews.


Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the
PostNL services for carrying out the deliveries. It is therefore necessary that we give your name, address and
share your residence details with PostNL. PostNL uses this information only for the purpose of carrying out the
agreement. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties
available.


Invoicing and accounting

InvoiceSend

For keeping our records and accounts, we use the services of FactuurSturen and Exact.
We share your name, address and residence details and details regarding your order. This information
used for managing sales invoices. Your personal data is sent protected
and saved. Invoice and Exact is required to maintain confidentiality and will treat your information confidentially.
Invoice and Exact do not use your personal data for purposes other than those described above.


Purpose of data processing
General purpose of the processing

We only use your data for the benefit of our services. That is, the goal of the
processing is always directly related to the assignment you provide. We do not use your information
(focused) marketing. If you share information with us and we use this data to - other than at your request -
to contact you at a later time, we ask you for explicit permission. Your data will be
not shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties have all been kept confidential on the basis of the agreement between them and us or an oath
or legal obligation.

Automatically collected data

Data collected automatically by our website are processed with the purpose of providing our services
to further improve. This information (for example your IP address, web browser and operating system) is not
personal data.

Participation in tax and criminal investigation

In some cases Total Rent Support B.V. on the basis of a legal obligation to be held until
sharing your data in connection with government tax or criminal investigation. In such a
In case we are forced to share your data, we will be within the possibilities that the law offers us
to oppose this.

Retention periods

We keep your information as long as you are our client. This means that we keep your client profile until you state
that you no longer wish to use our services. If you indicate this to us, we will also understand this
as a forgetting request. On the basis of applicable administrative obligations we submit invoices with your
To keep (personal) data, we will keep this information for as long as the applicable term is in effect.
However, employees no longer have access to your client profile and documents that we send to you
have commissioned.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
regarding personal data processed by or on behalf of us. We explain below which
rights and how you can invoke these rights.

In principle, in order to prevent misuse, we will send copies and copies of your data only to your with us
known e-mail address. In case you want the data to be sent to another e-mail address or, for example, by mail
we will ask you to identify yourself. We keep records of completed requests
In the case of a forgery request we administer anonymous data. All copies and copies of
You receive data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we
use your personal data in the wrong way.

Right of inspection

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose
traceable, to see. You can submit a request to that effect to our privacy contact person. YOU
will receive a response to your request within 30 days. If your request is granted, we will send you to us
known e-mail address a copy of all data with an overview of the processors that this data in itself
have, indicating the category below which we have stored this data.

Rectification right

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose
traceable, to be adjusted. You can submit a request to that effect to our contact person
privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send
You have to confirm that the details have been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to use the data that we process or have related to your person or for that purpose
traceable. You can submit a request to that effect to our privacy contact person.
You will receive a response to your request within 30 days. If your request is granted, we will send you a copy
our known e-mail address confirms that the data until you cancel the restriction is no longer processed.

Right of transferability

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose
be traceable by having another party perform. You can make a request to that effect to our
contact person for privacy matters. You will receive a response to your request within 30 days. If your request is
We will send you copies or copies of all information about you that we know to you on the e-mail address known to us
processed or processed by us by other processors or third parties. In all likelihood
In such a case, we can no longer continue the service because the safe connection of
data files can no longer be guaranteed.

Right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or
on behalf of Total Rent Support B.V .. If you object, we will immediately stop the data processing
pending the settlement of your objection. If your objection is well-founded, we will provide copies and / or copies of it
data that we (let) process at your disposal and then permanently discontinue the processing.

You also have the right not to become automated individual decision making or profiling
subject. We do not process your data in such a way that this right applies. Do you believe
if this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We
use this service to track and get reports on how visitors use the website. This one
processor may be required to provide access to these data on the basis of applicable laws and regulations. We
Google did not allow the use of analytics information for other Google services.

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this
privacy declaration.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most
recent version. If the new privacy policy affects the way we already collect data with
In relation to you, we will notify you by e-mail.


Contact details
Total Rent Support B.V.
Meerstraat 33
Bunde
The Netherlands

T (046) 205-9990
E info@occasion-shop.com

Contact person for privacy matters

Michael Huizenga


 

Contact

Office and postal address:
Total Rent Support B.V.
Meerstraat 33
6241ND Bunde

(This is NOT a visiting address!)
(Pick-up of goods by appointment)

Email: info@occasion-shop.com
Email: service@occasion-shop.com

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